WHAT WE DO

Four connected capabilities.
One accountable technology partner.

We move from understanding the operating problem to designing, building and supporting the solution-combining enterprise platforms, digital experiences, emerging technology and managed operations.

OUR OFFERINGS

Technology across the complete operating journey.

Each offering can stand alone, but the strongest results come when strategy, experience, engineering and operations work as one connected system.

01

BUILDING A SMARTER TOMORROW

Enterprise Systems

The digital backbone for connected, compliant and scalable operations.

Discover Understand
your needs
→
Configure Tailor to
your business
→
Integrate Connect
seamlessly
→
Operate Drive continuous
value
  • ERPNext and Frappe implementation
  • HRMS, CRM and workflow platforms
  • Multi-company and multi-location operations
  • Business integrations, reporting and automation
PROVEN WITHIN THE GROUP Macis PASmart ERP · Macis Pharma ERP · Group-wide HRMS
UNIFIED PLATFORM PEOPLE · SYSTEMS · GROWTH
Team reviewing HRMS dashboard on a laptop HRMS People. Performance. Progress.
Laptop showing a CRM pipeline dashboard CRM Build Stronger Relationships.
Tablet displaying analytics charts INSIGHTS Data for Better Decisions.
Team collaborating over documents at a table TEAMS Collaborate. Deliver. Succeed.
Warehouse aisle with stocked shelving STORES Track. Manage. Optimize.
Warehouse staff using a tablet with ERP data overlay ERP Plan. Execute. Grow.
PEOPLEAt the centre
IDEASTurned into reality
INTERFACESAcross every device
IMPACTMeasurable outcomes
Better
Engagement
Seamless
Experiences
Solutions  Products  About  Contact ☰

Digital Experiences
for a Smarter
Tomorrow

Connecting people, technology
and possibilities.

Get Started →
Macis Infotech logo☰

Your Services
Anywhere

Simple. Secure.
Always Connected.

  • ◧Access Services
  • ▤Track Requests
  • ◎Get Updates
  • ◈Stay Informed
Explore App →
◱
User-Centric
Design

Ideas into meaningful
digital experiences.

+40%
JanFebMarAprMayJun
120K+Users
98%Satisfaction
3.5xEngagement
02

ENGAGING PEOPLE, DELIVERING VALUE

Digital Products & Experiences

Useful, intuitive interfaces that connect people with services and information.

RESEARCH Understand
user needs
→
DESIGN Create intuitive
experiences
→
BUILD Develop
and test
→
IMPROVE Measure
and iterate
  • UI/UX research and interface design
  • Websites, portals and mobile experiences
  • Brand-aligned visual and content design
  • SEO and digital customer journeys
PROVEN WITHIN THE GROUP Business websites · Enterprise interfaces · MaciPolisys experience design
03

INTELLIGENCE TODAY. GREATER POSSIBILITIES TOMORROW.

AI & Emerging
Technologies

Practical intelligence and immersive technology directed at real business outcomes.

OBSERVE Understand
real-world data
→
LEARN Turn data into
intelligence
→
PREDICT Anticipate
opportunities
→
ENHANCE Deliver smarter
experiences
  • Computer vision and behaviour analytics
  • AI-enabled surveillance and automation
  • Data-led decision support
  • AR and VR visualisation
IN DEVELOPMENT WITHIN THE GROUP Retail AI surveillance · Customer behaviour analysis · Realty AR/VR
REAL DATAREAL INSIGHTS
EMERGING TECHREAL IMPACT
PEOPLE · IDEASTECHNOLOGY
A SMARTERTOMORROW
Computer Vision See. Understand. Act.
Artificial Intelligence Smarter decisions. Real impact.
AR / VR Immersive experiences. Real results.
Predictive Analytics From data to opportunities.
Automation Streamline. Scale. Grow.
04

RELIABLE OPERATIONS. CONTINUOUS VALUE.

Managed Technology
Operations

Long-term ownership that keeps technology dependable after implementation.

DEPLOY Put solutions
into action
→
MONITOR Keep systems
healthy
→
SUPPORT Resolve issues
faster
→
IMPROVE Drive continuous
value
  • Application maintenance and monitoring
  • Helpdesk and customer support
  • Continuous improvement and upgrades
  • Rural Shores delivery vision for Tier 2 and Tier 3 cities
OUR OPERATING ADVANTAGE We build, maintain and support the systems used across the Macis ecosystem.
STABLE SYSTEMSHAPPIER USERS
PROACTIVE CARELASTING IMPACT
ALWAYS
ACCOUNTABLE
PEOPLE · SYSTEMS
CONTINUOUS VALUE
DEPLOY Release with
confidence
MONITOR Ensure uptime
and performance
SUPPORT People when
you need them
IMPROVE Evolve for
greater value
PEOPLEPROCESS · TECHNOLOGY
A MORE RESILIENTTOMORROW

HOW THE OFFERINGS CONNECT

From operating need to continuously improving system.

01Understand the business
02Design the experience and process
03Build the platform and intelligence
04Operate, support and improve

START WITH THE OPERATING PROBLEM

Let us shape the right combination of capabilities for your business.

Discuss your requirement →